Their Communication Specialists and Engineers support over 2500 businesses through bespoke communications solutions. Lily Comms have a partnership with leading technology brand Ericsson-LG enabling them to deliver the latest in VoIP and hybrid communications platforms.
In terms of hosted telephony for your voice calls, they offer two services:
- Lily Cloud delivers all the features of an on-premise phone system through a cloud-hosted solution
- Horizon is a complete hosted VoIP communications service which provides an extensive range of fixed and mobile telephony capabilities, via a web portal.
However, they specialise in Unified Communications platforms which integrate your voice, video and data into one simple to use system.
Phone Systems for Small Business: 1 – 10 Employees
Ericsson-LG eMG80 Hybrid Communications Platform
Small businesses can communicate seamlessly over IP networks using the iPECS eMG80. This optimized IP/TDM hybrid switching platform should improve efficiency and productivity. A key advantage of the iPECS eMG80 system is that you can start small and grow seamlessly to more than 100 users because of the dynamic architecture of the system.
The system utilises advanced VoIP technology, low-cost SIP trunking, on and off-premise mobility, remote connectivity and multi-site networking with minimal cost to overcome geographical boundaries. If you need changes or additions making to your system, this can be done remotely by a Lily Comms engineer so you don’t have the expense or inconvenience of arranging a site visit.
- Integrated Auto Attendant / Voice Mail
- Centralised Attendant
- E-mail Notification
- Centralized Voice Mail
- Personal Groups
- Mobile Extension
- Automatic Call Distribution (ACD)
- Web Call Back
- Green Power Save
- Business boosting applications.
Medium to Large Businesses
Lily Comms also offer systems for medium businesses (11 – 50 employees) and large organisations (50 – 3500 employees) via the Ericsson-LG iPECS Unified Communications platform. This system is designed to enable these businesses to increase efficiency, improve their operations and monitor their staffs call performance.
Employees can access the platform wherever they are via smartphone, tablet or PC applications. The system will integrate with standard office applications, such as Microsoft Outlook so you can combine all your communications in one place. The system enables users to access voice, video, instant messaging as well as conference calls and visual voicemail.
Why Choose a Phone System by Lily Comms?
Unlike some other companies, Lily Comms aren’t an international provider. They concentrate their service on UK based businesses and can integrate all your communications into one simple service. They take pride in being able to deliver a tailored, more personal service. They will provide you with a dedicated account manager so you can contact the same person directly when you need advice or have an issue. This means you never get lost in an automated call centre. Lily Comms will also work with you to design a communications system that is right for your business. Client support is available 24/7.
Something to consider…
Lily Comms only offer hosted phone systems so if you would prefer to maintain control of hands-on of your system another provider which offers landline PBX systems may be a better fit.